Privacy Policy

Last updated: 11 November 2026

1. About NEONI

NEONI is an Australian swimwear brand operating under a registered Australian business name.

At NEONI, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, subscribe to our mailing list or communicate with us.

2. Information We Collect

We may collect the following personal information:

  • Your email address when you subscribe to our mailing list.

  • Your name and contact details if you voluntarily provide them.

  • Information you submit through our website forms or enquiries.

  • Technical information such as your IP address, browser type and website usage data, where collected by our website provider or analytics services.

We only collect personal information that is reasonably necessary for our business activities.

3. How We Collect Information

We may collect information when you:

  • Visit our website.

  • Subscribe to receive NEONI news, product previews or launch announcements.

  • Complete a form on our website.

  • Contact us directly.

  • Interact with our marketing communications.

Some technical information may be collected automatically through cookies or similar technologies.

4. How We Use Your Information

We may use your personal information to:

  • Send NEONI launch announcements and updates.

  • Share product previews, new collections and exclusive offers.

  • Provide early access to products and promotions.

  • Respond to enquiries and requests.

  • Improve our website, products and customer experience.

  • Maintain the security and functionality of our website.

  • Comply with applicable legal obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

5. Email Marketing and Consent

When you subscribe to our mailing list, you consent to receiving marketing communications from NEONI.

These may include launch announcements, product releases, exclusive previews, promotions and brand updates.

You may unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us directly.

We aim to comply with the Australian Spam Act 2003 and other applicable marketing requirements.

6. Sharing Your Personal Information

We do not sell your personal information.

We may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business, including:

  • Website hosting and management providers.

  • Email marketing and mailing-list platforms.

  • Website analytics and technology providers.

  • Professional advisers and service providers.

  • Government authorities where disclosure is required by law.

These providers may process personal information on our behalf in accordance with their applicable privacy and security arrangements.

7. Overseas Storage and Processing

Some of our website, technology and email marketing service providers may store or process personal information outside Australia.

Where applicable, we take reasonable steps to ensure personal information is handled appropriately and in accordance with relevant Australian privacy requirements.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

10. Storage and Retention

We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy or as required by applicable law.

When information is no longer required, we take reasonable steps to securely delete or de-identify it, where appropriate.

11. Accessing or Correcting Your Information

You may contact NEONI to request access to personal information we hold about you or to request that inaccurate information be corrected.

We will respond to reasonable requests in accordance with applicable legal requirements.

12. Privacy Concerns and Complaints

If you have questions or concerns about how your personal information has been handled, please contact NEONI using the contact details below.

We will review your concern and endeavour to respond within a reasonable timeframe.

You may also contact the Office of the Australian Information Commissioner (OAIC) for information about Australian privacy rights and complaint processes.

Website: www.oaic.gov.au

13. Children's Privacy

NEONI designs products for children; however, our website and marketing mailing list are intended for adults, including parents and guardians.

We do not knowingly seek to collect personal information directly from children through our mailing list.

If we become aware that personal information has been collected directly from a child without appropriate authorisation, we will take reasonable steps to address the situation.

14. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

NEONI is not responsible for the privacy practices of these external websites. We encourage visitors to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business operations, technology or legal requirements.

Any updates will be published on this page, together with the revised date.

16. Contact NEONI

For privacy enquiries, requests or concerns, please contact:

NEONI

Queensland, Australia

Website: www.neoni.com.au

Email: hello@neoni.com.au